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Certificate in Business Communications
Course Level 3
Study Method Online
Course Duration 200 Hours
Start Date Ongoing
Endorsed By Endorsed By ABC Awards and Certa Awards
Pay in Instalment Full Fee £ 395, Deposite £ 95, ( £ 25/month )
  • Full Fee: £ 395
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  • Pay Today: £ 299
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you can pay Staff Training Solutions using payatrader
Pay in Instalment Full Fee £ 395, Deposite £ 95, (£ 25/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Business Communication Certification

Business communication certification enables us to know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t

Course Syllabus

This communication skill in business course consists of the following units:

Unit 1 – Fundamentals of Business Communication

Unit 2 – Writing Business Letters

Unit 3 – Writing Effective Emails

Unit 4 – Writing Memos

Unit 5 – Communicating Effectively by Telephone

Career Path

Anyone looking to advance in a business management or ownership capacity must master the basics of business communications. Upon completion of this course, you will benefit from an advanced knowledge and understanding of the most important contemporary business documents. If you are serious about stepping into senior management or looking to run your own business more effectively, studying the mechanics of business communications is a must. 

Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Existing managers with substandard business communication skills/knowledge
  • Team leaders and supervisors interested in career advancement
  • Business owners and those looking to start their own businesses
  • Accounts managers, sales and marketing managers, project managers 
  • Members of the workforce looking to stand out from the crowd
  • Jobseekers looking to begin their careers at a supervisory/management level 
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