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Business Etiquette
Course Level 1
Study Method Online
Course Duration 80 Hrs
Start Date Ongoing
Awarding Body ABC Awards
Pay in Instalment Full Fee £ 180, Deposite £ 40, ( £ 14/month )
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Pay in Instalment Full Fee £ 180, Deposite £ 40, (£ 14/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Corporate Etiquette Training

If you’ve ever had an awkward moment where:

  • You aren’t sure which fork to use,
  • You don’t know which side plate is yours,
  • You’ve ever had to make small talk with a Very Important Person and been lost for words…

What Will Students Learn?

  • Network effectively, including making introductions, shaking hands, and using business cards appropriately
  • Dress appropriately for every business occasion
  • Feel comfortable when dining in business and formal situations
  • Feel more confident about your business communication in every situation
  • Develop that extra edge to establish trust and credibility
Course Syllabus

Unit 1

Introduction to Business Etiquette

The unit 1 covers the following topics:

  • Business Etiquette Basics
  • The Handshake
  • Business Card Etiquette
  • The Skill of Making Small Talk
  • Do You Remember Names?
  • Making That Great First Impression
  • Dress for Success
  • Maintaining Your Positive Impression

Unit 2

Proper ways for Business Dining

The unit 2 covers the following topics:

  • Business Dining
  • Demonstration
  • E-Mail and Telephone Etiquette
  • Note Writing Practice

 

Career Path

To master business etiquette is to improve immediate and long-term career prospects in any area of business. If you want to make the right impression on those who effectively hold your future in their hands, understanding the basics of business etiquette are a must. Whether seeking your first job, in pursuit of promotion or starting your own business, knowing how to conduct yourself at all times will help you reach your full potential. 

Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 1 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Jobseekers lacking confidence and professional interpersonal skills
  • Candidates looking to ace job interviews, screenings and introductions
  • Anyone working on the front-line representing a brand or business
  • Business owners and entrepreneurs with little experience 
  • Members of the workforce looking to stand out as promotion prospects
  • Anyone interested in approaching every business situation with total confidence 
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