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Emotional Intelligence
Course Level 1
Study Method Online
Course Duration 80 Hrs
Start Date Ongoing
Awarding Body ABC Awards
Pay in Instalment Full Fee £ 180, Deposite £ 40, ( £ 14/month )
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Pay in Instalment Full Fee £ 180, Deposite £ 40, (£ 14/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Emotional Intelligence Training Online

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. Emotional intelligence training online is a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

We have all worked with and listened to brilliant people. Some of them were great and well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. These emotional intelligence training activities will help you develop your emotional intelligence.

 What Will Students Learn?

  • Understand what emotional intelligence means

  • Recognize how our emotional health and physical health are related

  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace

  • Understand the different emotions and how to manage them

  • Create a personal vision statement

  • Understand the difference between optimism and pessimism

  • Validate emotions in others

Course Syllabus

Unit 1

Emotional Intelligence: An Introduction and History

The unit 1 covers the following topics:

  • History of Emotional Intelligence

  • Defining Emotional Intelligence

  • EI (Emotional Intelligence) Blueprint

  • Optimism

  • ABC’s of Optimism

  • Pessimism vs. Optimism

  • VET Process

Unit 2

Emotions Management 

The unit 2 covers the following topics:

  • The Seven Human Emotions

  • The Emotional Map

  • Setting Your Personal Vision

  • Creating Your Vision Statement

Career Path

EQ (or emotional intelligence) is what makes the difference between a qualified professional and a standout candidate for life-long career success. By mastering the art of managing your own emotions and relationships, you will benefit from the ability to both influence and appeal to others on a deeper level. Qualifications and experience may be beneficial, but count for nothing if you do not have the EQ to succeed in today’s competitive business world. 

Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 1 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Entry-level workers looking to quickly climb the career ladder
  • Job-market newcomers who want to stand out from the crowd
  • Candidates stepping into supervisory or leadership roles for the first time  
  • Managers and business owners with underdeveloped EQ skills
  • Employees looking to maximise their performance and career potential
  • Anyone with an interest in better-managing their emotions and relationships