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Working Smarter
Course Level 3
Study Method Online
Course Duration 200 Hrs
Start Date Ongoing
Awarding Body ABC Awards
Pay in Instalment Full Fee £ 395, Deposite £ 95, ( £ 25/month )
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Pay in Instalment Full Fee £ 395, Deposite £ 95, (£ 25/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Using Technology to your Advantage

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Using technology to your advantage is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This working smarter course will show you how to leverage technology to work smarter, not harder.

What Will Students Learn?

  • Make your workplace a technology-friendly place
  • Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
  • Communicate better with the IT department
  • Make the best software and training choices
  • Set an IT budget
  • Set expectations and responsibilities for security and privacy
  • Keep employees safe and healthy
  • Develop and implement a system usage policy
  • Implement policies for dealing with company property
  • Decide whether or not employees should telecommute
  • Make telecommuting work
  • Deal with workplace rage
  • Address technological issues
Course Syllabus

Unit 1

Building a Technology Friendly Workplace

The unit 1 covers the following topics:

  • Tips for the Workplace
  • Tips for Employees
  • Tips for Managers
  • Ways to Use Technology to Make Work Fun
  • Upgrading Software
  • Communicating with the IT Department
  • Software Selection Process

Unit 2

Managing and Optimizing Technical Training and Budgets

The unit 2 covers the following topics:

  • Types of Training
  • Training Tips
  • Setting an IT Budget
  • Security and Privacy
  • Uncontrolled Networks
  • Controlled Networks
  • Restricting Internet Access

Unit 3

Understanding Ergonomics at Workplaces

The unit 3 covers the following topics:

  • Introduction to Ergonomics
  • System Usage Policies
  • Policy Statement for Internet/Intranet Browser(s)
  • Basic Rules of Etiquette
  • The Manager’s Role
  • The Employee’s Role

Unit 4

Establishing Effective Telecommunication system

The unit 4 covers the following topics:

  • E-Mail Applications
  • E-Mail Etiquette
  • Telephone Etiquette
  • Instant Messaging Etiquette
  • What is Telecommuting
  • Preparing for Telecommuting
  • Workplace Rage
  • Policies and Procedures Checklist
Career Path

Getting ahead in your chosen career area is all about working smarter, not harder. Whether already running a successful business, working in a management position or in pursuit of promotion, this course will help you maximise and realise your potential. Upon completion, you’ll understand how focusing your time, efforts and goals strategically can help you achieve more in everything you do. Those who master the art of working smarter naturally become the most valuable of all business assets. 

Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Business owners looking to make better use of their time and resources
  • Managers with an interest in improving personal and professional performance
  • Employees at all levels in pursuit of promotion and career development
  • Entrepreneurs in the process of starting their own businesses
  • Workplace newcomers looking to rapidly grow and climb the career ladder
  • Anyone committed to ongoing professional development