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Certificate in Communication Skills
Course Level 2
Study Method Online
Course Duration 125 Hours
Start Date Ongoing
Endorsed By Endorsed By ABC Awards and Certa Awards
Pay in Instalment Full Fee £ 360, Deposite £ 80, ( £ 28/month )
  • Full Fee: £ 360
  • Discount: £ 161
  • Pay Today: £ 199
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you can pay Staff Training Solutions using payatrader
Pay in Instalment Full Fee £ 360, Deposite £ 80, (£ 28/month)
you can pay Staff Training Solutions using payatrader
Course Overview

What is Effective Communication Skills

In business communication it is important to identify that what is effective communication skills. Through what is an effective communication course you will learn that in business communication language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own communication.


Course Syllabus

Certificate in Communication Skills level 2, consists of the following four units:

Unit 1 – Communication Basics

Unit 2 – Listening Skills

Unit 3 – Body Language

Unit 4 – Communication Styles

Career Path

Quality communication skills can contribute to success and advancement in almost any career and industry. Communication is not simply about making your voice heard, but having others understand you and be influenced by your way of thinking. Whether looking to secure your first job or quickly climbing the career ladder, advanced communication skills could make all the difference. This fully-accredited course will help you reach your full potential, whatever your ultimate career goals. 

Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Certifications for Professional Development Limited (CPD) has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Certifications for Professional Development Limited (CPD) to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Employees at all levels interested in becoming better, more convincing communicators
  • Those working in HR, recruitment or team leadership of any kind
  • Business owners and managers with no formal communication training
  • Anyone planning to start their own business from scratch
  • Members of the workforce pursuing promotion to management levels
  • Jobseekers looking to stand out from the crowd with a valuable skill 
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