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Giving Effective Feedback
Course Level 1
Study Method Online
Course Duration 80 Hrs
Start Date Ongoing
Awarding Body ABC Awards
Pay in Instalment Full Fee £ 180, Deposite £ 40, ( £ 14/month )
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Pay in Instalment Full Fee £ 180, Deposite £ 40, (£ 14/month)
you can pay Staff Training Solutions using payatrader
Course Overview

How to Give Feedback on Training Session 

This how to give feedback on training session course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.

This how to give feedback after training will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.

 What Will Students Learn?

  • Explain why feedback is essential
  • Apply a framework for providing formal or informal feedback
  • Use descriptive language in delivering feedback
  • Describe six characteristics of effective feedback
  • Provide feedback in real situations
Course Syllabus

Unit 1

Feedback and Its Essentials

The unit 1 covers the following topics:

  • Feedback Definitions
  • Basic Skills
  • Questioning Skills
  • Open Ended Questions
  • Closed Questions
  • Third-Person Questions
  • Probing Techniques
  • Qualities of a Good Voice

 

Unit 2

Characteristics of Effective Feedback

The unit 2 covers the following topics:

  • Six Characteristics of Effective Feedback
  • Formal Feedback Framework
  • Informal Feedback Framework
  • Receiving Feedback
Career Path

Provision of effective feedback can make the difference between an employee that reaches their full potential and another left to stagnate. Upon completion of this course, you’ll benefit from the targeted knowledge and confidence required to gather, prepare and deliver feedback in the most proactive and professional manner. As the provision of feedback plays a role in most supervisory capacities and business areas, this fully-accredited course could work wonders for your career prospects. Or should you already be running your own business, there’s no better way of nurturing and supporting your current workforce than with effective feedback. 

Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 1 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Anyone working in an HR or people-management capacity
  • Team leaders, supervisors, recruiters, trainers and interviewers
  • Members of management with no formal training or experience
  • Team members with an interest in management-level promotion
  • Business owners in charge of their own recruitment and staff development
  • Anyone looking to stand out from the crowd with an accredited achievement