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Certificate in Skills for the Administrative Assistant QLS Level 3
Course at QLS 3
Study Method Online
Course Duration 200 Hrs
Start Date Ongoing
Endorsement Endorsed by Quality Licence Scheme
Pay in Instalment Full Fee £ 112, Deposite £ 28, ( £ 7/month )
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Pay in Instalment Full Fee £ 112, Deposit £ 28, (£ 7/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Administrative Assistant Certification Online

It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some administrative assistant certification online that you can master to help bring your projects to successful completion.

These administrative assistant certification programs presume that participants have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.

 What Will Students Learn?

  • Think critically when choosing a project team

  • Make the best of an assigned project team

  • Help teams move through various stages to become a high-functioning unit

  • Maximize productivity at team meetings

  • Reward and motivate your team

  • Develop and execute a communication plan

  • Communicate with sponsors and executives more effectively

  • Identify strategies for working with problem team members

Course Syllabus

Unit 1

Skills needed to become a Successful Administrative Assistant

The unit 1 covers the following topics:

  • The Importance of Appearance
  • Tips for Success
  • Distorted Thinking

Unit 2

Understanding and Improving your Assertiveness

The unit 2 covers the following topics:

  • What is Assertiveness?
  • Improving Your Assertiveness Skills

Unit 3

Communication Skills

The unit 3 covers the following topics:

  • Asking and Listening
  • Active Listening
  • Tips for Becoming a Better Listener
  • Non-Verbal Messages
  • Writing Skills
  • Spelling Tips and Tricks
  • Proofreading
  • Self-Management
  • Time Management Tips

Unit 4

Working as a Team and with Difficult People

The unit 4 covers the following topics:

  • Working with Difficult People
  • Guidelines for Saying No
  • Dealing with Stress
Career Path

Advanced administrative skills will help you advance your career to the highest possible level, or improve your performance if already working as a manager.  Businesses in all sectors and at all levels are reliant on the honed and measurable skills of professional administrators.  Armed with a recognised qualification, your long-term career prospects could take a significant step in the right direction.  Particularly if you intend to climb the ranks to business management, working on your administrative skills could be a good place to start.


Course Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Who should take this course
  • Members of the workforce in pursuit of promotion
  • Existing admin workers with no formal qualifications
  • Entry-level administrators looking to climb the ladder
  • Business owners and managers targeting improved performance
  • Anyone looking to set up and run their own business
  • Job-market newcomers looking to improve their employment prospects
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