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Skills for the Administrative Assistant
Course Level 3
Study Method Online
Course Duration 200 Hrs
Start Date Ongoing
Awarding Body ABC Awards
Pay in Instalment Full Fee £ 395, Deposite £ 95, ( £ 25/month )
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Pay in Instalment Full Fee £ 395, Deposite £ 95, (£ 25/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Administrative Assistant Certification Online

It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some administrative assistant certification online that you can master to help bring your projects to successful completion.

These administrative assistant certification programs presume that participants have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.

 What Will Students Learn?

  • Think critically when choosing a project team

  • Make the best of an assigned project team

  • Help teams move through various stages to become a high-functioning unit

  • Maximize productivity at team meetings

  • Reward and motivate your team

  • Develop and execute a communication plan

  • Communicate with sponsors and executives more effectively

  • Identify strategies for working with problem team members

Course Syllabus

Unit 1

Skills needed to become a Successful Administrative Assistant

The unit 1 covers the following topics:

  • The Importance of Appearance
  • Tips for Success
  • Distorted Thinking

Unit 2

Understanding and Improving your Assertiveness

The unit 2 covers the following topics:

  • What is Assertiveness?
  • Improving Your Assertiveness Skills

Unit 3

Communication Skills

The unit 3 covers the following topics:

  • Asking and Listening
  • Active Listening
  • Tips for Becoming a Better Listener
  • Non-Verbal Messages
  • Writing Skills
  • Spelling Tips and Tricks
  • Proofreading
  • Self-Management
  • Time Management Tips

Unit 4

Working as a Team and with Difficult People

The unit 4 covers the following topics:

  • Working with Difficult People
  • Guidelines for Saying No
  • Dealing with Stress
Career Path

Advanced administrative skills will help you advance your career to the highest possible level, or improve your performance if already working as a manager.  Businesses in all sectors and at all levels are reliant on the honed and measurable skills of professional administrators.  Armed with a recognised qualification, your long-term career prospects could take a significant step in the right direction.  Particularly if you intend to climb the ranks to business management, working on your administrative skills could be a good place to start.

 

Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Members of the workforce in pursuit of promotion
  • Existing admin workers with no formal qualifications
  • Entry-level administrators looking to climb the ladder
  • Business owners and managers targeting improved performance
  • Anyone looking to set up and run their own business
  • Job-market newcomers looking to improve their employment prospects
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