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Certificate in Conflict Resolution QLS Level 2
Course at QLS 2
Study Method Online
Course Duration 125 Hours
Start Date Ongoing
Endorsement Endorsed by Quality Licence Scheme
Pay in Instalment Full Fee £ 104, Deposite £ 24, ( £ 8/month )
  • Full Fee: £ 360
  • Discount: £ 288
  • Pay Today: £ 72
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Pay in Instalment Full Fee £ 104, Deposit £ 24, (£ 8/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Conflict Resolution Certificate Online

Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations.Conflict resolution certificate online are designed for the learners to handle the conflicts efficiently.  

Course Syllabus

This conflict resolution certification consists of the following units:

Unit 1 – What Is Conflict

Unit 2 – Preventing Problems

Unit 3 – Managing Anger

Unit 4 – Conflict Resolution Techniques

Career Path

Success in a management position means being able to deal effectively and proactively with even the most difficult situations.  Upon completion of this course, you will benefit from the targeted knowledge and confidence required to both approach and address workplace conflict at all levels.  Your ability to mediate and contribute to amicable working conditions will ensure you stand out as a manager of true professionalism.  Whether looking to improve your current competencies or in pursuit of more advanced promotions, you will find this fully-accredited course invaluable.


Course Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Who should take this course
  • Business managers and supervisors at all levels
  • Team leaders and anyone who oversees other employees
  • Entrepreneurs and those looking to establish new businesses
  • HR managers, recruiters, trainers, coaches and mentors
  • Anyone who naturally shies away from difficult situations
  • Candidates looking to improve their long-term career prospects
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