| Course Level | 2 |
| Study Method | Online |
| Course Duration | 125 Hours |
| Start Date | Ongoing |
| Awarding Body | ABC Awards |
| Pay in Instalment | Full Fee £ 360, Deposite £ 80, ( £ 28/month ) |
Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations.Conflict resolution certificate online are designed for the learners to handle the conflicts efficiently.
This conflict resolution certification consists of the following units:
Unit 1 – What Is Conflict
Unit 2 – Preventing Problems
Unit 3 – Managing Anger
Unit 4 – Conflict Resolution Techniques
Success in a management position means being able to deal effectively and proactively with even the most difficult situations. Upon completion of this course, you will benefit from the targeted knowledge and confidence required to both approach and address workplace conflict at all levels. Your ability to mediate and contribute to amicable working conditions will ensure you stand out as a manager of true professionalism. Whether looking to improve your current competencies or in pursuit of more advanced promotions, you will find this fully-accredited course invaluable.
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
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