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Conducting Effective Performance Reviews
Course Level 3
Study Method Online
Course Duration 200 Hours
Start Date Ongoing
Endorsed By Endorsed By ABC Awards and Certa Awards
Pay in Instalment Full Fee £ 395, Deposite £ 95, ( £ 25/month )
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Pay in Instalment Full Fee £ 395, Deposite £ 95, (£ 25/month)
you can pay Staff Training Solutions using payatrader
Course Overview

How to do a Performance Review

How to do a performance review is an essential component of employee development. How to conduct employee review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”


What Will Students Learn?

·        Recognize the importance of having a performance review process for employees.

·        Understand how to work with employees to set performance standards and goals.

·        Develop skills in observing, giving feedback, listening, and asking questions.

·        Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.

·        Make the performance review legally defensible.

Course Syllabus

Unit 1

Introduction to Performance Management

The unit 1 covers the following topics:

  • Performance Appraisals Done Well
  • Errors We Make
  • Types of Performance Reviews
  • Choosing What Works
  • Formal, Annual, or Semi-Annual Review
  • Probationary Review
  • Informal Review
  • 360 Degree Performance Review
  • Winning Performance Appraisals

Unit 2

Performance Management Process

The unit 2 covers the following topics:

  • The Performance Management Process
  • Setting Goals with SPIRIT
  • The Performance Management Cycle
  • Setting Standards

Unit 3

Creating Performance Development

The unit 3 covers the following topics:

  • Creating a Performance Development Plan
  • Feedback and Communication
  • Listening Skills
  • Communication Strategies
  • Giving Feedback
  • Accepting Criticism
  • Planning the Interview
  • The Interview
  • Providing Feedback
  • Coaching
  • Appraisal Preparation

Unit 4

Maintaining Performance

The unit 4 covers the following topics:

  • Maintaining Performance
  • Handling Performance Problems
  • The Part Where Someone Gets Fired
  • Performance Management Checklists
Career Path

No member of the workforce can contribute to their maximum potential, unless they are provided with effective and proactive feedback.  Which in turn means that businesses cannot perform to their full potential without capable managers and supervisors.  This course will help you become a confident, capable and consistently reliable provider of employee feedback.  By understanding the secrets behind effective performance reviews, you will master the art of nurturing every employee to reach their full potential.  In doing so, your own career prospects will take a significant step in the right direction.


Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • HR managers, supervisors and team leaders at all levels
  • Recruiters, business managers, trainers, coaches and mentors
  • Business owners and those looking to start their own businesses
  • Newcomers to HR looking for the strongest possible start
  • Jobseekers with an interest in supervisory or HR positions
  • Anyone interested in enhancing their career prospects
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