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Closing the Generation Gap in the Workplace QLS Level 1
Course at QLS 1
Study Method Online
Course Duration 80 Hrs
Start Date Ongoing
Endorsement Endorsed by Quality Licence Scheme
Pay in Instalment Full Fee £ 52, Deposite £ 12, ( £ 4/month )
  • Full Fee: £ 180
  • Discount: £ 144
  • Pay Today: £ 36
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you can pay Staff Training Solutions using payatrader
Pay in Instalment Full Fee £ 52, Deposit £ 12, (£ 4/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Multi Generational Workforce Training 

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This multi generational workforce training examines the history and reality of the generation gap.

This generational deifference in the workplace explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. Understanding others helps us to understand ourselves and to manage the people that we work with. We will explore problems, solutions, and strategies to help overcome issues of the generation gap.

 What Will Students Learn?

  • Identify where the generation gap issue surfaces, and the impact it has on the modern workforce.
  • Describe and apply language that is specific to each generation currently in the workplace.
  • Explore organization strategies that overcome gap issues.
  • Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap.
Course Syllabus

Unit 1

Workplace Generation Gap: A History and Understanding

The unit 1 covers the following topics:

  • History in Brief
  • Finding Common Ground
  • Understanding the Numbers


Unit 2

Overcoming the Generation Gap at Workplaces

The unit 2 covers the following topics:

The Value of Planning
Coaching and Mentoring
Retention Considerations
Filling in the Gaps

Career Path

Completion of this course will prime you with rare and valuable skills, knowledge and understanding of enormous significance. Regardless of the capacity you work in (or would like to see yourself working in), the generation gap will always play a role. Though often overlooked, its importance in terms of contributing to overall business performance cannot be overstated. By gaining specialist, targeted knowledge of the challenges and opportunities the generation gap presents, you immediately become a more capable, attractive business asset.


Course Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Who should take this course
  • Business managers and supervisors at all levels
  • Recruiters, trainers, supervisors and HR professionals
  • Members of the workforce in pursuit of management-level promotion
  • Anyone running or looking to start their own business from scratch
  • Employees at all levels looking to contribute to a more effective workplace
  • Candidates looking to improve their CVs and career prospects 
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