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Closing the Generation Gap in the Workplace
Course Level 1
Study Method Online
Course Duration 80 Hrs
Start Date Ongoing
Endorsed By Endorsed By ABC Awards and Certa Awards
Pay in Instalment Full Fee £ 66, Deposite £ 16, ( £ 5/month )
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Pay in Instalment Full Fee £ 66, Deposit £ 16, (£ 5/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Multi Generational Workforce Training 

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This multi generational workforce training examines the history and reality of the generation gap.

This generational deifference in the workplace explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. Understanding others helps us to understand ourselves and to manage the people that we work with. We will explore problems, solutions, and strategies to help overcome issues of the generation gap.

 What Will Students Learn?

  • Identify where the generation gap issue surfaces, and the impact it has on the modern workforce.
  • Describe and apply language that is specific to each generation currently in the workplace.
  • Explore organization strategies that overcome gap issues.
  • Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap.
Course Syllabus

Unit 1

Workplace Generation Gap: A History and Understanding

The unit 1 covers the following topics:

  • History in Brief
  • Finding Common Ground
  • Understanding the Numbers


Unit 2

Overcoming the Generation Gap at Workplaces

The unit 2 covers the following topics:

The Value of Planning
Coaching and Mentoring
Retention Considerations
Filling in the Gaps

Career Path

Completion of this course will prime you with rare and valuable skills, knowledge and understanding of enormous significance. Regardless of the capacity you work in (or would like to see yourself working in), the generation gap will always play a role. Though often overlooked, its importance in terms of contributing to overall business performance cannot be overstated. By gaining specialist, targeted knowledge of the challenges and opportunities the generation gap presents, you immediately become a more capable, attractive business asset.


Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Certifications for Professional Development Limited (CPD) has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 1 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Certifications for Professional Development Limited (CPD) to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Business managers and supervisors at all levels
  • Recruiters, trainers, supervisors and HR professionals
  • Members of the workforce in pursuit of management-level promotion
  • Anyone running or looking to start their own business from scratch
  • Employees at all levels looking to contribute to a more effective workplace
  • Candidates looking to improve their CVs and career prospects 
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