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Diploma in Executive PA QLS Level 6
Course at QLS Level 6
Study Method Online
Course Duration 500 Hrs
Start Date Ongoing
Endorsement Endorsed by Quality Licence Scheme
Pay in Instalment Full Fee £ 270, Deposite £ 54, ( £ 18/month )
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Pay in Instalment Full Fee £ 270, Deposit £ 54, (£ 18/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Personal Assistant Course Level 6

Lay the foundation for a rewarding career as an executive PA, with this exclusive Personal Assistant Course (Level 6)Study online with Staff Training Solutions, for the opportunity to enhance your outlook with an endorsed PA diploma.  This is a self-paced PA Course (Level 6) for online study, comprising 16 in-depth units with online assessments. Study from home at a time and pace to suit your lifestyle, with no fixed deadlines or time limits.  Topics covered include office management and supervision, mail services and shipping, how to write business letters, conflict resolution, organising meetings, making travel arrangements and many more besides. Your assigned tutor will provide the support you need to complete your studies and all learning materials are included in the initial fee.  Sign up and get started today, or contact the admissions team at Staff Training Solutions anytime to learn more.

Why Study Executive PA Skills?

The field of professional PA services covers an extensive range of admin, secretarial and lifestyle services performed by talented PAs. For some, the dream is to climb the ranks to an executive office admin role, answering directly to company owners and executives.  For others, becoming a qualified PA is all about the incredible self-employment opportunities for entrepreneurial types.  If you consider yourself to be a natural problem solver, an outgoing individual and the ultimate multitasker, a career in executive PA services could be just the thing.  Whether starting from scratch or pursuing promotion with your current employer, this endorsed diploma could make all the difference.

Course Syllabus

Staff Training Solutions is a leading provider of quality distance learning programmes at unbeatable prices.  Our endorsed Personal Assistant Course (Level 6) is delivered over a series of 16 units, covering the topics and knowledge areas outlined below:

Unit 1 - The Job Functions of a PA / Secretary

A fascinating introduction to the job functions and daily duties of the professional PA or secretary, along with types of people PAs work for and the personal qualities employers look for in a PA or secretary.

Unit 2 - Telephone Skills

An overview of the various types of calls the PA is responsible for making and receiving on behalf of their employer, highlighting typical challenges associated with telephone communications and the importance of good telephone etiquette.

Unit 3 - Mail Services and Shipping

Examines the various different mail and shipping services available, highlighting the potential benefits of couriers, private carriers and the services of Royal Mail.  Ensuring valuable consignments are adequately insured is also covered.

Unit 4 - Travel Arrangements

The fundamentals of organising trips on behalf of someone else, outlining the essential information that needs to be collected before making travel arrangements.  The benefits of working with a reputable travel agent are also discussed.

Unit 5 - Organising Meetings

An introduction to the various different types of business meetings and their purposes, with a step-by-step guide to successfully organising and scheduling meetings. Tips for organising conferences as part of a team of event planners are also provided.

Unit 6 - Time Management

Discusses the importance of efficiency and effective time management in the field of professional PA services, along with the potential consequences of procrastination and the benefits of setting realistic goals.

Unit 7 - Keeping Accurate Records

Outlines several standardised indexation systems and typical approaches to filing, while highlighting the criticality of accurate record keeping and the risks associated with inaccuracy.

Unit 8 - Writing Business Letters

A useful tutorial covering the basics of writing business letters, familiarising learners with several important types of business letters, the functions of business communications and the importance of good letter writing skills.

Unit 9 - Other Written Communication

Discusses several other types of business communications and documents, examining the use of memorandums, how to write external communications and the potential benefits of digital communications like e-mail.

Unit 10 - Presentation Skills

Practical pointers for putting on high-impact presentations, emphasising the importance of starting every presentation strongly and maintaining an audience’s attention throughout.

Unit 11 - Communication Skills

An overview of the advanced communication skills needed to succeed as a professional PA, highlighting the potential influence of nonverbal communication and how to read body language more accurately.

Unit 12 - Active Listening

Examines the distinction between passive hearing and active listening, incorporating a series of activities for becoming a better listener and tips for asking the right questions at the right times.

Unit 13 - Administrative Skills

A broad overview of the fundamental administrative skills every professional PA must master, which may include typing and compiling reports, taking notes and minutes in meetings, managing an office supplies inventory and more.

Unit 14 - Office Management & Supervision

Discusses leadership qualities and the key to successful office management, outlining the supervisory responsibilities undertaken by the professional PA.  Helpful tips for becoming a more inspiring leadership figure are also provided.

Unit 15 - Dealing with Difficult People & Conflict Resolution

A step-by-step guide to workplace conflict resolution and a look at the different stages of conflict, along with the diplomatic way to deal with difficult people and how to stay calm when faced with a crisis.

Unit 16 - Effective Planning and Scheduling

Discusses various tools, techniques, strategies and methodologies for more effective planning and efficient scheduling, with a look at work breakdown structures and the smart way to approach challenging tasks.

Career Path

Careers in executive PA services are ideal for ambitious, outgoing and confident candidates with a meticulous eye for detail. No two days are ever the same for the professional PA - one minute you’re ordering office supplies, the next you’re jetting off to an important meeting to represent your boss. It’s a dynamic lifestyle where perks and privileges come thick and fast, in exchange for your dedication, professionalism and total flexibility. For a job that’s nothing like the usual 9-5 grind, a career as an executive PA takes some beating!

Course Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Who should take this course

Staff Training Solutions is proud to welcome candidates from all backgrounds, with no entry-requirements to fulfil on any of our courses. This endorsed PA Skills training programme is ideal for:

  • Office admin staff looking to branch out into professional PA services
  • Secretaries and PAs at all levels working on their skills and knowledge
  • Anyone interested in becoming a freelance or contractual PA
  • Natural problem-solvers with outgoing personalities and an eye for detail
  • Jobseekers looking to gain a competitive edge and improve their CV
  • Sociable, confident and ambitious candidates from all backgrounds

Enrol online and get started today, or contact a member of the STS admissions team anytime to learn more.

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