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| Course at QLS | Level 7 |
| Study Method | Online |
| Course Duration | 620 Hours |
| Start Date | Ongoing |
| Endorsement | Endorsed by Quality Licence Scheme |
| Pay in Instalment | Full Fee £ 324, Deposite £ 96, ( £ 19/month ) |
Staff Training Solutions is proud to offer this all-new Personal Assistant Course (Level 7), now open for enrolment. Our most advanced professional PA course to date, this self-paced program is suitable for even the busiest lifestyles. Build the skills, knowledge and confidence needed to succeed as an executive PA, while benefiting your CV with an endorsed Level 7 Award. Our Executive PA Course (Level 7) consists of 22 in-depth units, covering such topics as record-keeping, telephone skills, time management, writing business letters, admin skills, business ethics, budgeting and many more besides. Sign up online with Staff Training Solutions, or contact a member of our admissions team to learn more.
Why Study Executive PA Skills?
To become a skilled PA is to arm yourself with a broad and diverse skills-set for lifelong job security. Worldwide, millions of executives, CEOs, VIPs and celebrities count on the services of PAs in their everyday lives. Some exclusively provide business support, while others take a more personal role in their in their employers’ affairs. As an executive PA, you’ll be expected to shoulder an extensive list of responsibilities on behalf of those you represent. Whether it’s making international travel arrangements, representing your boss at a business dinner event or organising an important conference, it’s all on you! In return, professional PAs are rewarded with generous salaries, dynamic lifestyles and access to a remarkable job market at home and abroad.
Staff Training Solutions offers an exclusive collection of endorsed online programs for new and experienced personal assistants alike. This advanced Level 7 course comprises 22 in-depth units, as outlined below:
Unit 1 - The Job Functions of a PA / Secretary
A detailed introduction to the main duties performed by an executive PA or secretary, along with why their services are sought and the types of people who use the services of a professional PA.
Unit 2 - Telephone Skills
Outlines the importance of expert telephone skills and the fundamentals of good telephone etiquette, while discussing the types of calls PAs handle and how to deal with urgent or difficult calls.
Unit 3 - Mail Services and Shipping
Evaluates the pros and cons of the various different shipping services available, including Royal Mail and alternative carriers. Candidates learn how to choose the appropriate shipping method in accordance with the consignment being sent.
Unit 4 - Travel Arrangements
Covers the process of making national and international travel arrangements on behalf of someone else, while weighing up the benefits and drawbacks of working with travel agents and criteria for selecting a travel agent.
Unit 5 - Organising Meetings
Discusses several different types of business meetings and engagements, the most effective way to organise meetings and how scheduling meetings amicably can be a surprisingly complex process.
Unit 6 - Time Management
Guides new and established PAs through the process of boosting their efficiency, eliminating procrastination and generally getting more done with the time they have available, through a series of time management activities.
Unit 7 - Keeping Accurate Records
An introduction to the record-keeping responsibilities of the professional PA, along with several standardised filing systems, the advantages of upgrading to digital filing systems and more.
Unit 8 - Writing Business Letters
The essential guide to writing business letters, covering the right way to open and close business communications, the importance of layout and the functions of several different types of business letters.
Unit 9 - Other Written Communication
Further insights into business documents and written communications handled by the professional PA, along with the benefits and drawbacks of e-mail and other types of digital communications.
Unit 10 - Presentation Skills
The art of putting on a high-impact presentation is dissected and discussed, including how to make the best possible use of visual aids, the importance of a strong start and tips for maintaining an audience’s attention.
Unit 11 - Communication Skills
Highlights the potential power and influence of body language and nonverbal communication, along with how to appropriately use demonstration cues and the role of confidence as an essential communication tool.
Unit 12 - Active Listening
Furthers the communication discussion with a look at active listening skills, alongside practical pointers for developing better listening skills and the importance of asking the right questions at the right times.
Unit 13 - Administrative Skills
An overview of the main admin responsibilities overseen by the professional PA, with helpful tips and guidelines for balancing a busy workload and creating an efficient daily routine.
Unit 14 - Office Management & Supervision
Outlines the supervisory responsibilities of the executive PA and the fundamental office management skills needed to succeed in the field. Tips for becoming a more confident and inspiring leadership figure are also provided.
Unit 15 - Budgets and Managing Money
Discusses several budgeting and money management responsibilities handled by professional PAs and secretaries, including the importance of careful budgeting and accurate financial record-keeping.
Unit 16 - Anger Management
Examines the extent to which anger can make it impossible to think or act rationally, the dangers of allowing anger to escalate and useful activities for bringing anger under control at an early stage.
Unit 17 - Stress Management
Learners study the physiological and psychological effects of stress, the most common causes of stress in a workplace setting and practical guidelines for staying calm and collected in crisis situations.
Unit 18 - Dealing with Difficult People & Conflict Resolution
A breakdown of the conflict resolution process and an overview of the different stages of conflict, along with the diplomatic way to deal with difficult people and how to defuse challenging situations.
Unit 19 - Business Ethics for the Office
Covers the development and introduction of a workplace code of ethics, while discussing the objectives of business ethics and the importance of tackling ethical issues in the workplace head-on.
Unit 20 - Business Etiquette
A crash-course introduction to business etiquette and professional conduct, highlighting the importance of appropriate behaviour in a wide variety of internal and external business settings.
Unit 21 - Effective Planning and Scheduling
Examines essential tools, resources and activities for better planning and scheduling, including the use of a ‘Work Breakdown Structure’ to split more extensive tasks into small and manageable activities.
Unit 22 - Microsoft Office Skills
The MS Office fundamentals all PAs need to perform their duties, including the basics of how to create and edit documents using MS Word, MS Excel and MS PowerPoint.
The knowledge and skills you will develop while taking this Executive PA Course could prove invaluable throughout your career. From leadership to office management to everyday admin to business etiquette, PA skills are universally transferable and highly respected. Whether pursuing promotion, considering a career change or interested in self-employment opportunities, our exclusive Level 7 Executive PA Diploma could help you take that next big step.
At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Staff Training Solutions champions flexible and affordable online education for career-focused candidates. This self-paced Level 7 Executive PA Diploma could be the ideal program for:
Sign up with Staff Training Solutions today, or contact our admissions team anytime for more information.
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