Supervisor Certificate Program Online 

This supervisor certificate program online is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority.

These supervisor courses online are designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

What Will Students Learn?

• Adjust to the supervisor’s role with confidence.
• Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
• Identify key attitudes that you can develop to enhance your supervisory skills.
• Use time management and planning techniques to maximize your success.
• Develop a technique for giving instructions that are clear and understood.
• Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

Unit 1

Responsibilities of a Supervisor

The unit 1 covers the following topics:

• Responsibilities of a Supervisor
• Building the Right Environment
• Committing to Lifelong Learning
• Learning Plans

Unit 2

Planning for Success

The unit 2 covers the following topics:

• Setting Goals with SPIRIT
• Planning for Success
• Time Management Tips
• The Master Plan
• The Supporting Plan
• Usage of Resources
• Usage of Resources
• Communication Plan
• Suggestions to Maximize Planning and Prioritizing

Unit 3

Skills Required for a Supervisor

The unit 3 covers the following topics:

• Active Listening Techniques
• Tips for Becoming a Better Listener
• Questioning Skills
• Probing Techniques
• Managing Non-Verbal Messages
• Giving Feedback
• Receiving Feedback
• Understanding Learning Styles
• Obstacles to Effective Instructions
• Orders, Requests, and Suggestions
•  

Unit 4

Conflict Management

The unit 4 covers the following topics:

• The Conflict Resolution Process
• Managing Challenging Situations
• Steps for a Difficult Conversation
• Frustrated Relationship
• Developing Relationships
• Establishing Credibility

This course has been designed specifically for those who are taking or looking to take that important the first step into a position of leadership.  Its content could help to bridge the gap between the two positions, priming newcomers to management for long-term success.  Your new skills and talents will help you not only become an outstanding supervisor, but also enhance your ongoing promotion prospects.  Even if you have already secured the job, this fully-accredited course will help ensure you get things off to the best possible start – both for yourself and for the business as a whole.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

• Newcomers to supervisory positions with no prior experience
• Candidates in pursuit of supervisory-level promotions
• Managers and team leaders looking to improve their supervisory skills
• Business owners and entrepreneurs with no formal training
• Members of the workforce looking to improve their promotion prospects
• Anyone interested in becoming the best supervisor they can be