Call +44 116 3664046
Apply Online
Certificate in Telemarketing
Course Level 3
Study Method Online
Course Duration 200 Hours
Start Date Ongoing
Endorsed By Endorsed By ABC Awards and Certa Awards
Pay in Instalment Full Fee £ 395, Deposite £ 95, ( £ 25/month )
  • Full Fee: £ 395
  • Discount: £ 96
  • Pay Today: £ 299
Pay in Full
Get £ 96 Discount Pay Today £ 299
you can pay Staff Training Solutions using payatrader
Pay in Instalment Full Fee £ 395, Deposite £ 95, (£ 25/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Telemarketing Course

Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This telemarkeitng course is designed to educate the learners with  techniques and importance of telemarketing.

Course Syllabus

Telemarketing training courses consist of the following units:

Unit 1 – Verbal Communication

Unit 2 – Exceptional Things About Telephone Sales

Unit 3 – Active Listening Skills

Unit 4 – Developing Your Script

Unit 5 – Pre-Call Planning

Career Path

This course has been designed for those who are serious about becoming advanced telemarketing professionals with their sights set on leadership positions. Packed with insightful, targeted industry knowledge, this fully accredited certificate will help you take one important step closer to reaching your career goals. Whether just starting out, working at an advanced position or running your own business, to master effective telemarketing is to welcome success. Stand out from the crowd and explore your inner-potential with targeted telemarketing training.

Course Accreditation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Staff Training Solutions has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Staff Training Solutions to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who should take this course
  • Existing telemarketers and those interested in joining the industry
  • Anyone working in a sales or marketing capacity
  • Supervisors and managers with no formal training or qualifications
  • Anyone looking to start and run their own marketing business
  • Members of the workforce in pursuit of promotion and career development
  • Jobseekers looking to improve their employment prospects