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Advanced Diploma in Travel and Tourism QLS Level 7
Course at QLS Level 7
Study Method Online
Course Duration 620 Hours
Start Date Ongoing
Endorsement Endorsed by Quality Licence Scheme
Pay in Instalment Full Fee £ 324, Deposite £ 96, ( £ 19/month )
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Pay in Instalment Full Fee £ 324, Deposit £ 96, (£ 19/month)
you can pay Staff Training Solutions using payatrader
Course Overview

Level 7 Executive Diploma in Travel and Tourism

Staff Training Solutions is proud to present this all-new Level 7 Executive Diploma in Travel and Tourism.  Ideal for anyone looking to build a rewarding career in the travel sector, this fully endorsed course is open to newcomers and experienced personnel alike.  Enjoy the freedom to study online at a pace that suits your lifestyle, for the chance to boost your CV with a Level 7 Diploma in Travel and Tourism Management. All STS courses are free of time restrictions and deadlines, with full tutor support available on-demand throughout your studies. Ley topics and knowledge areas covered include marketing strategy development, customer relationship management, marketing and sales in the travel sector, how to create saleable tourism products, transportation management and an introduction to sustainable tourism.  Enrol online and get started today, or contact the team at STS Courses anytime to learn more.

Why Study Travel and Tourism?

Careers in travel and tourism ideal for candidates with confident, outgoing and sociable personalities, who enjoy nothing more than travelling the world and meeting new people.  One of the largest and most lucrative of all sectors, the travel and tourism industry encompasses a wide variety of specialist service areas and hospitality fields.  Just a few examples of which include accommodation providers, airlines, transportation companies, cruise operators, travel agents, tourism services, event managers, local attractions and many more besides.  To build a career in travel and tourism is to enjoy limitless opportunities for progression and advancement on a global basis. There aren’t many jobs where you get paid to do what you love doing - careers in travel and tourism are one of the few exceptions to the rule!

Course Syllabus

Staff Training Solutions offers endorsed distance learning opportunities for career-focused candidates from all backgrounds.  This advanced Level 7 Travel and Tourism course takes place over a series of 18 insightful modules with online assessments:

Module 1 - An introduction to Travel & Tourism

Provides candidates with an overview of the contemporary travel and tourism sector, along with the different types of tourism and the growing popularity of self-managed holidays.

Module 2 - Tourism Management: Tourism Products & Services

Introduces the various products and services provided by tour operators, including a breakdown of the marketing mix and an overview of the tourism product life cycle.

Module 3 – The Travel & Tourism System

Examines the collaborative efforts of countless major players that operate within the travel and tourism sector, who work together to provide travel products, packages and services.

Module 4 - Tour Operations Management

A step-by-step guide to the management of tour operations, outlining the benefits of booking trips via travel agents and how transportation is organised by tour operators.

Module 5 - Travel and Tourism Marketing and Sales

Candidates learn how to create and implement an effective marketing strategy, deliver impactful marketing messages and use a variety of promotional techniques to maximise sales.

Module 6 - Communication Skills

Discusses the extent to which communication is the driving force at the heart of successful travel and tourism services, with tips for making the best possible first impression.

Module 7 - Telemarketing

Outlines the potential benefits and drawbacks of telesales and telemarketing, with helpful tips and guidelines for telesales script development and pre-call planning.

Module 8 - Techniques for Maximum Sales

Actionable tips and techniques for improved selling skills and how taking a ‘smart’ approach to selling can maximise the value of every opportunity to sell a product/service.

Module 9 – The Importance of Quality Customer Service

Examines how customer service quality is the primary make-or-break factor for the travel and tourism business, covering market research strategies and target audience identification.

Module 10 - CRM (Customer Relationship Management)

Learners consider how customer loyalty and repeat business can be even more valuable than attracting new customers, while studying the development of a CRM framework.

Module 11 - Dealing with Difficult People

Complaint handling and the appropriate way to deal with awkward customers is then discussed, highlighting the importance of accepting and encouraging constructive criticism.

Module 12 - Managing Human Resources in Tourism Industry

Provides information on a variety of roles and personnel classifications in the travel and tourism sector, along with the responsibilities of the HR manager and the provision of employee training.

Module 13 - Time Management

Covers the benefits of taking a proactive approach to time management, presenting learners with tips and techniques for boosting personal productivity and setting realistic goals.

Module 14 - Stress Management

The potential implications of stress on physical and psychological health are discussed, alongside tips for taking confident control of stress and how to identify stress triggers.

Module 15 - Transport Management Systems

Candidates consider the advantages and disadvantages of several major transportation methods, plus additional factors affecting transportation choice in travel and tourism.

Module 16 - Crisis Management

An overview of several common and rare crises the travel and tourism business must plan for, including how to build positive PR and restore reputation in the wake of a crisis.

Module 17 - Managing Public Awareness Programmes

Discusses the functions, objectives and limitations of public awareness programmes, along with who manages them and the importance of getting the local community involved.

Module 18 - Sustainable Tourism

Presents a fascinating introduction to the growing prevalence of sustainable tourism and the role sustainability is expected to play all aspects of the industry over the years to come.

Career Path

Travel and tourism careers are ideal for creative thinkers with a passion for people and an outgoing attitude.  If your dream is to explore the world, embrace new cultures and get paid for doing so, you’ll be in your element in the travel and tourism trade!  Pursue a rewarding role with an established tour operator, or consider an endless range of potential entrepreneurship opportunities. The travel and tourism sector is open for business right now, so what are you waiting for?

Course Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Who should take this course

Staff Training Solutions is proud to offer an extensive range of endorsed travel and tourism programs for ambitious home learners. This advanced diploma could be the ideal course for:

  • New recruits looking to get their careers off to a strong start
  • Travel and tourism personnel working on their skills and knowledge
  • Anyone within the sector pursuing promotion to leadership level
  • Business owners, managers and senior decision-makers
  • Anyone who works in travel and tourism sales or marketing
  • Jobseekers working on their CVs and employment prospects

Enrolment at STS Courses is open 365 days a year, making now the perfect time to get started.  Sign-up online in just a few clicks, or contact a member of our admissions team anytime to learn more.

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