Below are the terms and conditions on which we supply our products, services, courses and course materials to you. These terms and conditions apply to all the courses available on our website www.stafftrainingsolutions.co.uk
1.1. Company reserves the right to accept or decline any application for enrolment. Placing the order simply does not mean that your order has been accepted and you have been placed on the course. The company will confirm the acceptance through email.
1.2. Failure to complete the course shall not entitle you to withhold payment of fees or to receive any refund.
1.3. You will not be issued your certificate until you have paid for your course in full.
2. Course Materials/ Delivery
2.1. We endeavour to say that the materials will be of satisfactory quality but do not warrant that the materials will be error free.
2.2. Course will be delivered by Brentwood Open Learning College (BOLC). Course Materials will be available for you online on BOLC Learning Management System from where you can download the material and can also print it for your personal use.
2.3. Copyright in the course materials is owned or licensed by the company (BOLC). Copying, adaptation or other use without written permission of the company is prohibited.
3.1. We will provide you with support and tuition for a period as set out in our promotional materials and website.
3.2. If you pay for your course in instalments, we will register you with awarding body on completion of your payment.
3.3. We reserve the right to change awarding body we use for qualifications and will always provide an equivalent or better education.
4.1. If you are paying by instalments and your fee is not received to us until the end of month for which the fee is due, we will charge £10 late fee fine.
4.2. If you fail to pay 3 monthly instalments we reserve the right to remove you from the course. In such a case you will be able to reregister for the course for a re- registration fee of £50.
4.3. All outstanding fees to us must be paid before we will issue you a certificate of completion.
5.1 There is 14 days cooling off period according to Consumer Contract Regulations 2013 during which you can cancel the course unless you have already started to download the course material).
5.2 How to cancel: Simply email us at firstname.lastname@example.org or call us 0044 116 3664046 with your order details to cancel your order.
6. Limitation of Liability
6.1. Our total liability for any loss or damage, caused by the use of courses, course materials or this website will not exceed the actual payment received by us from you for the course.
6.2. We shall not be liable for any indirect loss or damage arising out of, loss of profit, loss of revenue, loss of opportunity or your liabilities to third parties.
7. Written Communications
7.1. As part of the Agreement you accept that communication with us will be mainly electronic. We will contact you through email and will update you by posting notices on our website. You agree that the information we provide to you electronically comply with any legal requirement that such communications will be in writing.
7.2. All formal notices from you must be sent in the written form and must arrive to us by recorded delivery post.
8.1. If you fail to pay any amount due in accordance with this Agreement or you breach any of the terms and conditions set out in this Agreement or any information provided by you proves to be false or incomplete, we shall be entitled to terminate this Agreement once the Default Notice period is served on you.
8.2. You must observe all the company’s rules applicable to the course. If you commit any breach of such rules or are guilty of any offensive behaviour, the company shall be entitled to expel you from the course, without reimbursement of the fees.
9. Other Terms
9.1. This Agreement shall be interpreted in all respects in accordance with the law of England and Wales. The parties here by submit to the exclusive jurisdiction of the English courts for determination of any question or dispute arising in connection with this Agreement.
9.2. We reserve the right to amend these terms and conditions from time to time. Any such changes when made will be published on the website.
9.3. If any clause in these terms and conditions is held to be unenforceable or invalid , it will deemed to be deleted but the remaining terms and conditions will continue in force.